Truth is, that’s likely the defect rate in your company’s hiring decisions. If your organization is normal, your hit rate – unqualified success for both the organization and the new hire, where the new employee becomes a solid contributor – is about 20%. One in five. Most people spend more time and effort to check the specs on a $5,000 … Read More
The Noise About Engagement
The more ‘engaged’ the team, the greater the likelihood that the team will go out of their way to achieve their objectives. This direct cause-and-effect relationship is at play in your business today; the only question is whether it is helping or hindering your results. Gallup first tripped across the predictive value of employee commitment fifteen years ago in the … Read More
Sales Management: Living and Dying by the Numbers
There are two steps to boosting sales in any organization: get the right person in the right job, and then give them the coaching, incentives and support they best respond to. We often find ourselves working with our clients on the first step – matching the sales person to the requirements of the position, and ensuring their fit not only … Read More
The Courage To Think Differently – And To Act!
Why is it that, even when we know that a particular habit isn’t serving us well and may even be harming us, we still resist doing what we know makes logical sense to avert the inevitable? What is it about the human condition that allows us to rationalize the patently illogical, and even the irresponsible? This dysfunction shows up in … Read More
Hire for Fit or Forget Employee Engagement
Hiring employees for fit is quite possibly the most essential business need today. You may think that statement is too bold, but consider how central your people are to every single part of your business. Your employees are the ones who create positive (or negative) team environments, boost customer loyalty (or not), choose to put in their discretionary effort (or … Read More